If you're aged 18 or over and have a valid CNIC Card of Pakistan, current home address and a mobile number, you can register and book a Doctors Online App appointment for a consultation. You need to provide a valid CNIC ID before you enter into a consultation. We also accept the following forms of photo ID:
All of our registered doctors are trained and professionals and registered with the Pakistan Medical Council (PMC). This is the organisation that is accountable for the supervision of medical doctors in Pakistan. These are fully experienced in their field and handling a wide range of medical conditions, and these certified doctors help you over video consultation, as you see the doctor in the hospital face to face.
Once you create an account with the Doctors Online App, you can book an online appointment on our app, tablet, or website. The doctor will call you at your scheduled time and will discuss this with you in detail.
For a video appointment with Doctors Online App, you can attend on a mobile, tablet, or laptop with a good resolution camera and microphone and must have a strong internet connection.
You must show your valid CNIC photo ID, the ID you have registered with us before you enter into your consultation with Doctor.
If you have booked this consultation for someone else he /she must show his / her own identity before consultations.
In a consultation, the doctor will go through the Doctors Online App and will ask about your symptoms. It's a video consultation, the doctor can take a look at affected parts and will listen to you. The doctor can write a prescription if medication is needed for you to get better.
They can only be seen along with their guardian and their guardian can only book under their own ID only. You must provide CNIC of a child who is under 18 years of age before taking consultation
If you are using the Doctors Online App service before and have full confidence in your doctor and you think that your doctor knows your full medical history and you can get a consultation with your doctor as long as you have a booking in place. We strongly recommend that in case of emergency you must consult with local doctors if you are outside or in the country. The emergency no is 1122 or 911
In any case, if you miss your scheduled appointment, please keep in touch with our support team at email@example.com. Please note, once you have paid for a consultation, you will be entitled to a refund 5 hours before your appointment. If you think you are unable to attend this appointment, you must cancel your appointment 5 hours before the start time to get a full refund or reschedule your appointment with the same fees. If you are unable to attend or giving us less than 5 hours, you will not be able to get a refund at all.